Heavy snow paralyzes Istanbul airports and national carrier 土耳其航空公司 canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.
It appears this usually great airline is clearly not equipped to handle an emergency situation.
數以千計的滯留旅客再次感到被土耳其航空公司拋棄。
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul
週日有數百個航班被取消，但土耳其航空公司仍在出售被取消航班的機票。
沮喪的乘客無法在航空公司找到任何人來為他們的滯留狀態找到解決方案。
以下是在 Twitter 上發布的一些問題和評論：
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.
@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.
@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.
@TurkishAirlines flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?
